Privacy Policy

1. Information We Collect

Information you provide directly:

• Name, phone number, email address, and city when you submit an enquiry form
• Tour preferences, travel dates, and number of travelers
• Messages sent via WhatsApp or email
• Organizer registration details (name, email, phone, business name)

Information collected automatically:

• Browser type, device type, and operating system
• Pages visited and time spent on our website
• IP address and approximate location
• Referral source (how you found us)

2. How We Use Your Information

• To respond to your tour enquiries and provide customized quotes
• To connect you with relevant tour organizers
• To send booking confirmations and travel updates
• To improve our website and services
• To send promotional offers about upcoming tours (only with your consent)
• To comply with legal obligations

3. How We Share Your Information

We never sell your personal information to third parties for marketing purposes.

• Tour Organizers: When you enquire about a specific tour, we share your name and contact details with the relevant organizer so they can assist you.
• Service Providers: We use trusted third-party services for website hosting, analytics, and communication (e.g., WhatsApp Business, email providers).
• Legal Requirements: We may disclose information if required by law, court order, or government authority.

4. Data Security

We take reasonable measures to protect your personal information, including:

• Secure HTTPS encryption on all pages
• Access controls for organizer and admin accounts
• Regular review of data handling practices

No method of internet transmission is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Cookies

Our website may use cookies and similar technologies to:

• Remember your language preference (English, Hindi, Marathi)
• Understand how visitors use our site (analytics)
• Improve website performance

You can control cookies through your browser settings.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Correct inaccurate information
• Delete your enquiry data (subject to legal retention requirements)
• Withdraw consent for promotional communications at any time

To exercise these rights, contact us at the details below.

7. Children's Privacy

Our services are not directed at children under 18. We do not knowingly collect personal information from children. Tour bookings must be made by adults.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date.

9. Contact Us

For any questions about this Privacy Policy or your personal data:

• Phone/WhatsApp: +91 99231 03202
• Email: pravasgo@brandrockett.com
• Office: Mumbai, Maharashtra, India